Human Resources
<p>South Africa's workplace health and safety requirements are changing, and employers need to look beyond the traditional OHS file to understand what this means for their business.</p><p>The <strong>Physical Agents Regulations, 2024</strong> and the <strong>Noise Exposure Regulations, 2024</strong> introduce a more detailed approach to managing workplace exposure to physical hazards such as noise, heat, cold, vibration, lighting and indoor air quality.</p><p>For employers, the change is not simply about having new regulations to read.</p><p>It is about how workplace risks are identified, assessed, controlled and monitored.</p><p><strong>Why the change matters</strong></p><p>Many employers are familiar with the basic requirements of workplace safety. Risk assessments are completed, employees receive training, PPE is issued and records are kept.</p><p>The problem is that workplace risks do not always result in an immediate injury.</p><p>An employee may be exposed to excessive noise every day, spend long periods operating a vibrating vehicle, work in excessive heat or spend hours in an environment with poor air quality.</p><p>The effects of these exposures may only become apparent over time.</p><p>This is one of the areas the new regulations seek to address.</p><p>The focus is increasingly on identifying and managing exposure before it results in occupational illness or long-term harm.</p><p><strong>What falls under the new Physical Agents Regulations?</strong></p><p>The Physical Agents Regulations cover a range of workplace exposures, including:</p><ul><li><p>Heat stress</p></li><li><p>Cold stress</p></li><li><p>Illumination</p></li><li><p>Indoor air quality</p></li><li><p>Hand-arm vibration</p></li><li><p>Whole-body vibration</p></li><li><p>Non-ionising radiation</p></li><li><p>Electromagnetic fields</p></li></ul><p>The relevance will depend on the workplace.</p><p>A manufacturing business may have significant noise, vibration and heat exposure.</p><p>A transport company may need to consider noise, whole-body vibration and heat.</p><p>A warehouse may need to look at lighting, noise, mobile equipment and indoor air quality.</p><p>Even an office environment can have relevant considerations, particularly around indoor air quality and illumination.</p><p>The important point is that employers need to look at the actual conditions in their workplace rather than assuming that the regulations only apply to high-risk industries.</p><p><strong>Risk assessment remains at the centre</strong></p><p>The starting point for managing these risks is a proper risk assessment.</p><p>The new framework requires employers to identify the relevant physical agents, determine who may be exposed and assess the level of risk.</p><p>This should include consideration of existing control measures and whether those measures are actually effective.</p><p>A risk assessment should therefore not simply identify:</p><p><strong>Noise – PPE required.</strong></p><p>It should provide a clearer picture of the exposure and the steps required to manage it.</p><p>Where the assessment identifies the need for exposure monitoring, the appropriate measurements should be carried out by a competent person.</p><p>The results should then be considered and, where necessary, followed by corrective action.</p><p>This creates an ongoing process rather than a once-off document:</p><p><strong>Identify → Assess → Monitor → Control → Review</strong></p><p><strong>Noise exposure has received particular attention</strong></p><p>Noise remains one of the most common occupational health risks in South African workplaces.</p><p>The new <strong>Noise Exposure Regulations, 2024</strong> replace the previous Noise-Induced Hearing Loss Regulations and introduce a more detailed framework for managing workplace noise.</p><p>This includes requirements relating to:</p><ul><li><p>Noise exposure risk assessments;</p></li><li><p>Noise monitoring;</p></li><li><p>Noise zones;</p></li><li><p>Hearing protection;</p></li><li><p>Employee training;</p></li><li><p>Medical screening;</p></li><li><p>Medical surveillance; and</p></li><li><p>Audiometry.</p></li></ul><p>The regulations also recognise that employees may be exposed to more than one occupational risk at the same time.</p><p>For example, the effects of noise exposure may need to be considered alongside exposure to <strong>ototoxic chemical agents or whole-body vibration</strong>.</p><p>This makes it important for employers to look at the workplace as a whole rather than assessing individual hazards in isolation.</p><p><strong>PPE is only part of the solution</strong></p><p>One of the most common approaches to workplace noise is to issue hearing protection.</p><p>While PPE remains an important control measure, it should not be the only response.</p><p>Where reasonably practicable, employers should consider whether the risk can be reduced at source through:</p><ul><li><p>Equipment maintenance;</p></li><li><p>Engineering controls;</p></li><li><p>Changes to machinery;</p></li><li><p>Isolation of noisy processes;</p></li><li><p>Changes to working methods; or</p></li><li><p>Limiting exposure.</p></li></ul><p>The same principle applies to other physical agents.</p><p>If employees are exposed to excessive vibration, for example, the condition of the equipment, maintenance and exposure duration should be considered rather than simply relying on PPE.</p><p><strong>Heat, cold, lighting and air quality also matter</strong></p><p>The new regulations broaden the areas employers need to consider.</p><p><strong>Heat and cold</strong></p><p>Employees working outdoors, in vehicles, warehouses, cold rooms or around heat-generating equipment may be exposed to temperature-related risks.</p><p>Depending on the circumstances, employers may need to consider exposure time, rest facilities, drinking water, protective clothing, acclimatisation and other controls.</p><p><strong>Lighting</strong></p><p>Poor or unsuitable lighting can create safety risks, particularly in warehouses, workshops, vehicle yards and workplaces operating during the night.</p><p>The regulations also address factors such as glare, flicker and uneven illumination.</p><p><strong>Indoor air quality</strong></p><p>Ventilation, humidity, temperature, mould and certain chemical and biological contaminants can all affect the workplace environment.</p><p>Where there is a potential risk, it should be assessed rather than treated simply as an employee comfort issue.</p><p><strong>Vibration is particularly relevant to mobile equipment</strong></p><p>Whole-body vibration can be relevant to employees who spend long periods operating or travelling in vehicles and mobile equipment.</p><p>This can include:</p><ul><li><p>Truck drivers;</p></li><li><p>Forklift operators;</p></li><li><p>Construction equipment operators;</p></li><li><p>Agricultural machinery operators; and</p></li><li><p>Other mobile plant operators.</p></li></ul><p>The condition and maintenance of equipment, the length of exposure and the working environment should all be considered when assessing the risk.</p><p>For businesses operating vehicles or mobile equipment, this is an area that should not be overlooked.</p><p><strong>Medical surveillance may be required</strong></p><p>Depending on the level and nature of exposure, employees may require medical screening or medical surveillance.</p><p>The appropriate occupational-health professional should be involved in determining what is required.</p><p>For noise exposure, this may include audiometry and other requirements associated with the medical surveillance programme.</p><p>For employers, the important point is to ensure that the appropriate process is in place and that the relevant records are maintained.</p><p><strong>Training and records are part of compliance</strong></p><p>Employees need to understand the risks associated with their work and the controls that have been introduced.</p><p>Training should cover the relevant hazards, control measures, PPE and reporting procedures, where applicable.</p><p>Employers should also be able to demonstrate that training took place.</p><p>This means keeping proper records of who was trained, when the training took place and what was covered.</p><p>The same principle applies to risk assessments, monitoring, medical processes and control measures.</p><p>The regulations also introduce significant recordkeeping requirements, with certain records needing to be retained for <strong>40 years</strong>.</p><p>That makes proper record management an important part of OHS compliance.</p><p><strong>The regulations have already been amended</strong></p><p>Employers should also be careful when relying on information published when the regulations were first introduced.</p><p>The <strong>Physical Agents Regulations were amended in February 2026</strong>, including changes affecting physical-agent control measures and certain technical requirements.</p><p>There is also a <strong>2026 exemption relating to noise monitoring for certain qualifying mobile plant and machinery</strong>.</p><p>This means employers should make sure that their policies, procedures and compliance assessments are based on the current legislation, including applicable amendments and exemptions.</p><p><strong>What should employers be looking at?</strong></p><p>There is no single solution that will apply to every business.</p><p>The risks will depend on the workplace, the equipment being used and the work employees perform.</p><p>However, employers should review whether they have:</p><ul><li><p>Identified relevant physical-agent exposures;</p></li><li><p>Completed the appropriate risk assessments;</p></li><li><p>Conducted exposure monitoring where required;</p></li><li><p>Implemented suitable control measures;</p></li><li><p>Reviewed their noise management programme;</p></li><li><p>Considered medical screening and surveillance requirements;</p></li><li><p>Provided appropriate employee training;</p></li><li><p>Maintained the required records; and</p></li><li><p>Reviewed their processes when workplace conditions change.</p></li></ul><p>The aim should not be to create more paperwork for the sake of compliance.</p><p>The aim is to have a system that shows that workplace risks are being properly managed.</p><p><strong>OHS compliance is an ongoing responsibility</strong></p><p>The introduction of the new regulations is a good opportunity for employers to review how they currently manage workplace health and safety.</p><p>A risk assessment should not sit in a file until the next inspection.</p><p>Training should not be treated as a once-off exercise.</p><p>PPE should not automatically be the first answer to every hazard.</p><p>And compliance should not depend on whether an inspector happens to visit the workplace.</p><p>Effective OHS management is an ongoing process.</p><p><strong>Identify the risk. Assess it. Control it. Monitor where necessary. Train employees. Keep proper records. Review when circumstances change.</strong></p><p>That is what will help employers build a workplace safety system that is not only compliant, but practical and sustainable.</p>