Expert Guidance for Workplace Disciplinary Matters

Procedurally fair, legally sound disciplinary hearings — even when the outcome is complicated.

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Disciplinary hearing South Africa

Important: Procedure Matters as Much as Guilt

A disciplinary hearing can result in a finding of procedural unfairness at the CCMA — even when the employee is clearly guilty. This can lead to compensation awards against your business. NGWS ensures your hearings are conducted correctly every time.

What We Do

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Chairing Hearings

Impartial, experienced chairing of disciplinary hearings that follows correct procedure throughout.

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Charge Sheets

Properly drafted charge sheets that clearly state the alleged misconduct and applicable policies.

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Appropriate Sanctions

Guidance on sanctions that are fair and proportionate — reducing the risk of CCMA findings against you.

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Employer Representation

Representing the employer's interests at the hearing to ensure a strong, properly presented case.

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Post-Hearing Documentation

Complete records of proceedings, findings, and sanctions — essential if the matter escalates to the CCMA.

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Manager Training

Training your managers on how to conduct fair disciplinary processes — preventing problems before they start.

How a Disciplinary Hearing Works

1

Investigation

Gather facts and evidence before any formal action

2

Notice to Attend

Written notice of the charges and hearing date

3

The Hearing

Both parties present evidence and argument

4

Sanction Decision

Finding of guilty or not guilty, then appropriate sanction

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Documentation

Full written record of the proceedings and outcome

Common Questions

Can an employee bring a union representative? +

Yes. An employee has the right to be assisted by a trade union representative (shop steward) or a co-worker of their choice. Legal representation is not automatically permitted in internal disciplinary proceedings and may only be allowed where the matter is sufficiently complex and the parties agree to such representation.

What counts as a fair procedure? +

A fair procedure requires adequate notice of the hearing, an opportunity for the employee to state their case, an impartial chairperson, the right to call witnesses, and a written outcome with reasons. NGWS ensures all of these elements are present.

What happens if we get the process wrong? +

Even if the dismissal was substantively fair (the employee was guilty), procedural unfairness can result in an award of up to 12 months' compensation at the CCMA. This is why correct procedure is non-negotiable.

Can we dismiss based on a polygraph result alone? +

No. Polygraph results cannot be used as the sole basis for dismissal. They must be supported by corroborating evidence. NGWS advises on how to correctly incorporate polygraph results into a disciplinary process.

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